Solid Edge Support

Looking for Solid Edge technical support? Get in touch with our Solid Edge team today!

Phone support is available normal business hours Monday – Friday, 8 AM – 5 PM.

SOUTH AFRICA

Call: +27 (12) 809 9500 | Email: support@esteq.com 

Solid Edge offers you options, allowing you the choice of local access through your ESTEQ Partner with support from the Solid Edge team, or direct access to the Solid Edge Global Technical Access Center (GTAC).

Maximise your investment: Stay in touch, Stay up-to-date 

Your resources are precious. Dollars, time and people are all valuable investments that shape the future of your company. Solid Edge® software maintenance allows you to protect and maximise the return on your investment – not only your financial investment in software, but also your investment in people.

Support Links

Note: In order to access the GTAC portal, customers will need to create a webkey account with Siemens using the “Sold-To/Install” number together with “WebKey Access Code” which can be found in the license file.

Solid Edge Maintenance

The purchase of a Solid Edge Maintenance contract results in several important benefits. You have access to qualified technicians, software updates and technical publications, live and online – all there to help you to achieve high levels of productivity, with a minimum of inconvenience. With each new release, Siemens’ development team keeps our customers on the forefront of computer aided engineering technology.

Solid Edge customers on maintenance will automatically receive all new software releases. Every new version of Solid Edge is filled with customer-driven enhancements and new technology.

What better way to protect your investment in your people than to make sure they have the latest and greatest Solid Edge software available to them? Avoid time-consuming problems by evolving with Solid Edge, taking advantage of incremental improvements to make sure your engineers are up-to-date and your company stays competitive.

Renew your maintenance agreement yearly and avoid costly upgrade fees and the need to repurchase software and make disruptive technology changes. But most importantly, yearly renewal ensures that your engineers have the best tools available to do their jobs. With literally hundreds of included enhancements in each and every release – like synchronous technology, feature-based history-free design capabilities, Insight design management, systems libraries and top-down design.

Solid Edge provides maximum productivity, increasing the value of your maintenance dollar with each version installed.

Maintenance packs, software and license files can be downloaded from Global Technical Access Center (GTAC)

In order to access the GTAC portal, customers will need to create a webkey account with Siemens using the “Sold-To/Install” number together with “WebKey Access Code” which can be found in the license file.

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